Privacy Policy

Privacy Policy

Last updated: May 20, 2023

This Privacy Policy describes how Tip Renewable ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website at tip-renewable.com (the "Website") or use our services. We are committed to protecting your personal information and your right to privacy.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Website, and information from third parties.

Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website (such as contact forms, newsletter subscriptions, or service requests)
• Correspond with us by phone, email, or other methods
• Request a quote or schedule a service
• Submit reviews or testimonials
• Participate in surveys or promotions

The personal information we collect may include:

• Contact information (such as name, email address, phone number, and postal address)
• Billing information (such as payment method details)
• Property information (such as details about your home for service purposes)
• Communication preferences
• Any other information you choose to provide

Information We Collect Automatically

When you visit our Website, we automatically collect certain information about your device and usage of our Website. This information may include:

• Device information (such as your IP address, browser type, operating system, and device type)
• Usage information (such as pages visited, time spent on the Website, links clicked, and referring website)
• Location information (such as general geographic location based on your IP address)
• Cookie data (as described in our Cookie Policy)

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your service requests and orders
• Communicate with you about our services, promotions, and events
• Respond to your inquiries and provide customer support
• Personalize your experience on our Website
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms and policies

Sharing of Information

We may share your personal information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Professional Advisors: Professional advisors, such as lawyers, auditors, and insurers, where necessary in the course of the professional services they provide to us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: When we believe in good faith that disclosure is necessary to comply with applicable law, regulation, or legal process; protect our rights, property, or safety; or protect the rights, property, or safety of others.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we may have collected information from a child under 16, please contact us using the information provided in the "Contact Us" section below.

International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We implement appropriate safeguards to protect your personal information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Tip Renewable
123 Electrics Way
London, SW1A 1AA
United Kingdom
Email: [email protected]
Phone: 01234 567890